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Using this website, for ordering and/or downloading information requires acceptance of the terms and conditions of this website. Any order placed through this website shall be subject to the terms and conditions of this website. The buyer shall be responsible for ensuring the accuracy of the information provided in the order form. LULAK International shall not be obliged to accept an order unless all the required information is obtained from the buyer. Payment: LULAK International accepts Mastercard, VISA, American Express, Discover and PayPal. Your credit card information is processed on a secure server and your information is deleted from the system after 30 days. On specific orders that require shipping to an address other than the credit card billing address, we may require authorization from the credit card company provided by the cardholder. Shipping: LULAK International ships to your destination wherever you are in the world. Shipping with in the UK for orders of more than GB£100 is free and attracts a free gift wrapping. Shipping costs to other destinations are calculated by the weight and location where the merchandize is to be shipped. Costs are displayed by entering an order, after name & address before payment information. Delivery takes from 1 to 15 days depending on shipping destination.Return/Refund Policy: LULAK International guarantees that all products shipped to customers are new and unopened. If you received a damaged package or there is an order discrepancy, please contact us at +44 (0) 1865 77 2296 or via email at lulakinternational@lulak.co.uk for a possible replacement (no cash refund). Include the order number along with the reason for the return when you contact us. LULAK International accept no responsibility for any injury arrising from the use of any supplied products, especially arising from faulty or defective goods, or for any improper or inappropriate use of any product, or from alergies or adverse reactions. Any defective product should be immediately reported to us and we will, on your behalve, pursue for a possible replacement from the manufacturer. If we feel it appropriate, LULA International may replace the item, at our descretion, while a replacement is being sought from the manufacturer. All purchases are done in acceptance of our terms and conditions. |
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